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New journal paper by ProSEco consortium partner VTT

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A challenge for Product Extension Service (PES) design is the integration of ambient intelligence and human general intelligence within overall systems. An example would be an end-user loading a fridge / freezer in such a way as to enable nutritional information on food packaging to be machine read. This relies on the human capabilities to undertake complex psychomotor activities that combine cognitive functions and physical movements. Designing the combination of human and ambient intelligence is essential because users will become dissatisfied if PESs do not operate quickly, accurately and reliably, but PESs cannot undertake tasks requiring versatile general intelligence. Human beings are well-used to undertaking work in conjunction with machines in order to fulfil personal objectives. This has been defined as ‘consumption work’, which involves all work necessary for the purchase, use, re-use and disposal of consumption goods and services. Thus, it is appropriate to design PESs where end-users are enthusiastic to make effort to better enable the fast accurate functioning of ambient intelligence. More broadly, the combination of natural intelligence, such as human intelligence, and artificial intelligence, such as ambient intelligence, can be described as multi-intelligence (MI). This is the topic of new journal paper by ProSEco consortium partner VTT, which reframes artificial intelligence as one of many factors in intelligent systems rather than as the overriding factor. The paper can be found here:

– Beyond AI: Multi-Intelligence (MI) Combining Natural and Artificial Intelligences in Hybrid Beings and Systems